Data Deletion Instructions

1. Send a deletion request

Email harald@advarde.com with the subject Advarde data deletion request. You do not need to sign in to Advarde to make a request.

• Include the email address you use for Advarde and the workspace name, if known.
• Tell us whether you want to delete data from a connected service, specific personal data, or your Advarde account.
• For Facebook or Instagram data, mention Meta and identify the connected account or business, if known, so we can locate the relevant records.

We may ask for proportionate information to verify your identity or authority to act for a workspace. Do not send passwords, access tokens, API keys, or payment card details.

2. Facebook and Instagram connections

To remove Advarde’s access through Facebook, open Facebook’s Apps and Websites settings, select Advarde, and remove it. A business connection may instead appear under Business Integrations in your Facebook settings.

Removing access stops the connection but does not by itself delete information already stored by Advarde. Send the email request above to ask us to delete that information. You can request deletion even if you have already removed the connection or can no longer sign in.

3. What we delete

For a verified request concerning Meta data, we identify and delete the associated data held by Advarde. Where present, this includes stored connection credentials, account identifiers, imported advertising performance and creative data, and saved records derived from that data.

If you request deletion of your Advarde account, we also review the account and personal data covered by your request. Shared workspace records may require instructions from the organisation that controls them. We will explain any limits that apply.

This process concerns records held by Advarde. Records held independently by Meta or other connected services follow their own deletion processes. Closing an Advarde account and cancelling a paid subscription are separate actions; tell us if you also want to close your account or end a subscription you manage.

4. Response, status, and retained records

We handle requests manually and normally respond within one month. We will confirm the outcome by email. To check progress, reply to the same email conversation. If we need further information or an extension permitted by applicable law, we will explain why.

Some records may need to be retained for legal obligations, security, or legal claims. If we cannot delete particular information, we will explain what is retained and why. Residual backup copies are restricted until the applicable backup cycle replaces them; deletion instructions must be reapplied if a backup is restored.

Our Privacy Policy explains retention, your rights, and how to raise a privacy complaint.

5. Contact details

You can also send a written deletion request to our postal address: